pornn

How to Build Teamwork Amongst Key Managers and Family

Your management team and family member employees should form the backbone of your business. Ideally, they know and live your values; they are in alignment with your goals; and they are your boots on the ground interacting with customers, employees, and vendors. At their best they optimize resources to achieve a high level of performance, and drive your business onward to future success. So what happens when your managers and family don’t work as a team, and how can you turn things around?

Continue reading
1381 Hits

How to Improve Teamwork and Increase Productivity

Organizational productivity is dependent upon teamwork, which I describe as two or more people working together for a common goal. “Team” can be expressed or implied, conscious or unconscious, but regardless, organizational productivity depends upon the effectiveness of interdependent, collaborative effort.

Continue reading
1471 Hits

Family Business Leadership: Coachable is Cool!

Apart from all the advertising, KIA is not only a Korean car. KIA is also an unfortunate military acronym for "killed in action". Within the business succession realm KIA also has a mantra of morbidity as it stands for "Know-It-All; I've got this; Don't need your input". More importantly from a succession planner's perspective: KIA means uncoachable!

Continue reading
1430 Hits

Why Do So Many Businesses Underperform?

When the opportunity to work with a team of business leaders presents itself, one of my first questions is "How many of you are ready to go to the next level"  Depending on how I ask people to respond, either a lot of hands go up or there is a chorus of "Absolutely" that deafens the room.  It seems like everyone is in love with the idea of going to the next level.

Continue reading
1579 Hits

Working Towards Working Together

When I first met my wife, Patricia, I was head over heels in love. Although, just a few years after our honeymoon, our marriage appeared to be less than ideal. However, we decided we wanted to be married so we found a counselor to help us understand and deal with the good and bad we brought to our union. After 30+ years of counseling we have a marriage that isn't perfect but one that is getting better every day.

Continue reading
1770 Hits

Management Synergy and Teamwork - It Takes a Village

Teamwork is imperative to business succession simply because you cannot do it all.

The call for teamwork extends to your business partners, supporting family members, aspiring successors, key managers, employees, vendors, suppliers, advisors, and of course you as the owner. However, teamwork is not a natural behavior in business, as those involved tend to be competitive, ambitious, aggressive, and want personal recognition. But team dynamics can be taught, supported and ultimately embedded within your company’s culture if all involved are truly dedicated to high quality, high performance and high customer satisfaction.

Continue reading
2339 Hits

What You Should Know Before You Make Someone a Partner/Owner

If you haven’t been in this situation yourself, you probably have one or more friends who have.  They  have rewarded a  highly productive employee by making him/her a non-family partner (NFP) in a family owned business.   

Maybe you’re about to do the same thing yourself.  That’s big of you, really; and some people might actually appreciate the honor you’re bestowing on them. Others will probably think “It’s about time!”  And then, it gets worse.  The loyalty formerly shown to the organization seems to vanish, and the imperial partner syndrome emerges. 

Continue reading
1711 Hits

Struggling with Your Business Partner? 5 Ways to Find Common Ground

If you happen to be an active majority partner in a business, you may sometimes find yourself struggling for alignment with your minority partner or partners, especially if the minority partners are also involved in the business.   They assume because they have some percentage of ownership that they have the positional power to make unilateral decisions that move the business in a direction that suits their liking, regardless.  In short, they throw their “weight” around; and they pay little attention to the unintended consequences of doing so.

 

Continue reading
2546 Hits

Developing High Performance Culture - Forget About Accountbility, Build Commitment

“We desperately need a culture of accountability around here!    How can I make people more accountable around here (including, in some cases, my children, my parents, my spouse, my siblings)?” 

Well, you can use your power and emotionally or financially abuse people; but that may be what’s gotten you into a commitment bind in the first place.  If you rely mostly on organizational power and position to drive results, you will generally wind up with malicious compliance. 

Why?  When most people think about accountability, they usually picture heads rolling, feet held to the fire, nose to the grindstone, or any other metaphor that refers to people being punished or hurt in some way for not having performed at a high enough level (which is usually either ill-defined or undefined and, on occasion, unrealistic). 

Continue reading
1604 Hits

Family Business Issues: How Do I Play with My Predecessor's Team?

At some point in time, the ownership and leadership batons are going to be passed to the next generation.  When that happens, there's going to be some level of trauma for everyone involved, including the new owner/leader.  When the company becomes "yours", it comes with a team of leaders and advisors that you may or may not like and whom you may or may not trust.  If you are the successor, how do you make the best of this situation?

Continue reading
1772 Hits

Debate vs Brainstorming - Which One Actually Generates the Results You Want

Some people like to think out loud.  In fact, they must talk in order to think.  They love brainstorming; it’s how they create their map of reality.  The problem is that they think everyone else has to engage in the same technique in order to have an abundance of good ideas.  As a result, they subject whatever group they happen to be playing with – family, business, community – to the same process of “out loud” and “out of the box” thinking.

These brainstorming fanatics have even gone so far as to set up rules on how this unbridled creativity is to take place.  The most important rule requires that no one say anything negative or critical of another’s ideas.  In many cases, groups – family, business, community – leave a room pleased that the walls are covered with contributions.  This ideal, feel good boost to productivity or problem resolution seems to be the ultimate in creativity.

There’s only one problem...

Continue reading
2056 Hits

Want to Get Management More Involved In Developing Ideas? Try the Incubator Approach

When it comes to creativity, most of us have won the genetic lottery.  Trouble is, most of us get trapped in a “good enough” comfort zone, even when “good enough” isn’t.  It’s not that we don’t have the tools to grapple with business, family, and succession problems and challenges; it’s that we have chosen to use someone else’s best practices.  That can be a fatal flaw when it comes to succession planning.

Continue reading
1539 Hits

Management and Performance - That "Oh So Enticing" Spirit of Healthy Internal Competition

On more than one occasion, a client has openly crowed about the “healthy competition” that goes on within the company.  You can hear their jaws drop when I respond “Gee, that’s too bad.”  You see, I don’t know that I’ve ever seen healthy internal competition; so, from my perspective, that concept is just as much an oxymoron as “family business”.  Perhaps Walt Kelly, who wrote the famous and well read comic strip “Pogo”, summed it up best in an often quoted frame:  “We have met the enemy, and he is us.”

Many successful business owners and leaders are competitive spirits, confident risk takers, creative and innovative people who believe that employee engagement in the business – family or otherwise – and personal respect are rewards that must be won.  As a result, they set up incentives, rewards, promotions and other forms of personal and professional advancement so that there can only be a few winners – possibly as few as one – and multiple losers.  All of this effort is made to honor the rationalized belief that “Healthy competition is good for us.”

Continue reading
1533 Hits

Management Synergy - How to Design Team Collaboration

Teams are a puzzle to me.  Individuals with unequal talent, different experiences and education, and sharing only a commitment to a common goal come together in ways that pull them together or push them apart.  The elements that make them succeed or fail have certain characteristics that repeat over time; and even replicating those that are successful is no guarantee of success the second time around.

There are, however, certain characteristics and patterns that consistently lead to successful outcomes and results. 

Here are some of the pieces that I consider most important in designing team collaboration.

Continue reading
1718 Hits

Not Every Collaborative Team Decision Has to Be Built on Consensus

One of the great myths of the late twentieth and early twenty-first centuries is that collaboration stems from consensus. 

The common approach to collaboration suggests that engagement is not possible unless people have an opportunity to participate in the decision making.  My experience as a Certified Succession Planner® leads me to believe something somewhat different. The behavioral assessments we use in helping select the right people for groups such as operational teams, family councils, and various types of boards suggest a great many people want to be involved in the decision making process without necessarily having the responsibility for actually making the decision.

Continue reading
1637 Hits

Employee Motivation - How to Power Your Organization from the Inside Out

If your overall compensation package is at least competitive and provides a reasonably comfortable life style for your employees and family members, then it is going to take more than additional money to bring out the creative and productive energy that your staff carries around with them.  It’s going to take INTRINSIC motivation.

Intrinsic motivation is the compelling desire to do and be better because we want the satisfaction that comes from doing something simply because we love to do it.  In his book, Drive, Daniel Pink tells us that there is a “mismatch between what science knows and what business does.”

Continue reading
1666 Hits

The Control Freak Culture and It's Impact on Successor Development

As I expressed in my previous post, the deployment of a succession plan should address the organizational and family issues that can impact the continued success of the business through the next generation of owners and managers.  Assuming a control freak has been at the helm, activities would include assessing the impact of the control freak and development of plans and processes that can discontinue the inherent handicaps to the continuation of success.

Continue reading
1840 Hits

Please! What Is Succession Planning and Why Do I Need to Involve Outsiders?

The process of succession planning is significantly different for a privately-held and/or family owned business compared to a publicly held company.  For our purposes today, we’ll be dealing with the privately held because most businesses fall into that category.

Depending upon your advisor’s field of expertise, the definition of succession planning takes on a variety of meanings.  For some, succession planning is all about wills, buy/sell agreements, trusts, and estate planning.  For others, it’s about business performance and for another set of advisors, it’s all about family harmony.

Continue reading
1655 Hits

4 Simple Steps to Make Change Easy

We have become conditioned to believe that change is hard.  That is not always true.  For example, we do not even think about the change we made from lying down to rolling over to sitting up to crawling to standing to walking to running.  It happened so naturally that many of us do not even remember when we did not have the requisite skills to perform any of those activities.

Continue reading
1676 Hits

Family Business Advisor Teamwork

Family businesses rely on teamwork. The family infrastructure sets the inherent expectations and role model (good or bad) for teamwork to management and employees. The family team concept should also apply to their advisors. Most families base their advisor decisions upon relationship, often times with tenure taking blind precedence over the quality of service.  Although I acknowledge that the average family business is increasing in sophistication, I continue to see abuse and malpractice caused by predators who are seeking to take advantage of the natural tendency of family business leaders to rely upon relationships to make important decisions. Unfortunately there are far too many wolves wearing sheep’s clothing.

Continue reading
2094 Hits