pornn

Dr. Merlot’s Perspective: Leading from a place of Position vs Personal Power

I knew it was not going to take long for Loyd to get me back for my, ehhem, outburst the last time we spoke. How was I to know that he had the client on speaker, while golfing? Thankfully, the client did not seem offended as he ended the call with a little trash talk in expressing I am a better golfer than Loyd, which probably sent Loyd into golf orbit. I suspect Loyd has been practicing his game, since I was on my way to join him for a round while I was in Orlando.

Even though, Jack our client seemed fine at the end of our last conversation, I still couldn’t shake the feeling my Dr. Merlot “straight talk” had potentially offended him. Normally, I don’t care much because truth is truth and people need to hear it, but since I talked so freely not knowing Jack was on the phone in addressing Loyd’s question last month about “Is enhancement of personal lifestyle reasonable motivation for growth?” I was certain I had stepped in it somehow. This made me reflect more on a topic we are seeing more and more when clients are focused on building teamwork. What has become increasingly clear, especially with the multiple generations in a workspace, is the impact of tone and communication and how it relates to strong leadership.

Before Loyd could get his firs t-shot off, I thought this might be a good topic to dive into, while also offering myself up as the sacrificial token in a means of saying I was sorry. For the next eighteen holes, Loyd and I discussed how management style impacts people, attitude, recruitment and retention and overall culture of the business. Loyd also asked me to express my thoughts on leaders who try to rule from a place of positional power. Needless to say, this conversation took up the majority of our golf round, and could have continued into the dinner we had later that evening.

Loyd and I first focused our discussion on managers who “rule” from a place of positional power. What I shared with Loyd is it’s a touchy subject. It requires leaders to identify their style, and in most cases, make adjustments because positional power, or influence, is commonly a factual or implied superior role. We see it directly with owners, department managers, bosses, older siblings, or parents. It is, in simple terms, a “power” position where the leader uses their title or standing to influence those around them, and it often leads to malicious compliance.

Continue reading
44 Hits

Dr. Merlot’s Perspective: Growth of Lifestyle Motivation for Business Growth

After an interesting golf game with Loyd, I was left contemplating why business owners often look at reasons other than their existing or potentially enhanced lifestyle when it comes to evaluating business growth. In the case of our conversation with Jack last month, Loyd and I had the opportunity to share with him why growth matters, even if the business is doing well. It is an easy area of confusion. If your business is in a good spot, you are making money, your people are happy and your bank account can sustain a future for you in retirement, why care about growth? A very simple answer is - life changes in a moment. What may look like is going well today, may in fact change in an instant. Therefore, if you are not constantly looking forward and trying to achieve more market share/growth, the lifestyle that you may wish to lead long after you have left the business, may not be a reality.

So, then we must take a look at motivation and understand as business owners, what is our real motivation to not only be in business, but to take on risk and continue to strategically grow and enhance the business to sustain the future? For some, it is likely to give back, develop people, contribute to the community, build something – which ultimately is to build a legacy.

Irony. Loyd happen to give my office a call as I was sitting here pondering this thought. I picked up the phone and answered, “Hey there, scratch golfer, to what do I owe the honor of your call?” With a slight chuckle, Loyd did what he does best. Without a hello, he simply asked me, “Is enhancement of personal lifestyle reasonable motivation for growth?”

I am not going to lie. I about fell off my chair because it was like he was in my head, and here I was thinking, I was the shrink in the relationship! I was not going to let Loyd one-up me, so I responded with,

Continue reading
154 Hits

Dr. Merlot’s Perspective: Motivations and Strategies for Business Growth

Loyd and I found ourselves both with a Friday free from client travel, so we decided to meet for a round of golf. I always love an opportunity to talk some smack to Loyd about his golf game.

We were rounding the turn to move to the 10th hole and ran into a friend of ours, Jack. We took a minute to catch up, giving updates on family and business. As Loyd and I were about to pull away, Jack asked if he could ask us a quick question about his business. Jack was scratching his head, so I could tell he was really struggling with something. In short, Jack had been in Board meetings the previous day, where most of the conversation focused on strategic planning and growth. Jack’s business had a strong customer base, reputation in the community and product/services. To him, he felt everything was great and his mentality was focused on sustaining success, but his Board members were more focused on growth. As such, Jack felt at odds with his Board and was struggling with the direction of the strategic plan. Other than a date confirmed for the next Board Meeting, there was no resolution or next steps identified at the end of the day. Knowing our backgrounds, Jack asked:

“If everything is going well, why is business growth so important, other than to fill someone’s ego or make more money? I need a compelling reason to take on the risk."

I opened my mouth to speak, but Loyd beat me to the punch.

Continue reading
147 Hits

As Seen in Multi Unit Franchisee - Family Business Perspective Matters

As Seen in Multi Unit Franchisee - Family Business Perspective Matters

An owner's perspective about the purpose and who the business serves directly impacts culture, ability to recruit and retain good people, and drive performance - all of which influences customer perceptions, revenue, and profits. In the franchise industry, often times, multi-unit franchisees do not intuitively view themselves as a family business owner. This misperception can and does have an impact on overall business success, sustainability, and value

Read the complete article on the Multi Unit Franchisee website

Continue reading
331 Hits

As Seen in Automotive Buy Sell Report - Vision Conflict: Aligning Visions of a Group’s Growth Among Dealership Owners

As Seen in Automotive Buy Sell Report - Vision Conflict: Aligning Visions of a Group’s Growth Among Dealership Owners

You're a dealer nearing retirement, but the next generation of ownership has big (risky) plans for the business that put your retirement in jeopardy. There are family and business issues to resolve in this scenario. Learn more as Loyd Rawls and his alter-ego, Dr. Merlot, discuss how to navigate this vision conflict in a new article published in Automotive Buy Sell Report.

Continue reading
724 Hits

As Seen in Dealer Magazine - How Do I Deal With An Employed Spouse Who Causes Management Problems?

As Seen in Dealer Magazine - How Do I Deal With An Employed Spouse Who Causes Management Problems?

Loyd Rawls for Dealer Magazine about the Family Business Conundrum: you cannot run a family like a business and you cannot run a business like a family. But what if you work in the business with your spouse? Learn how to overcome the challenges that marriage and joint business operation present.

Continue reading
865 Hits

A New Succession Challenge: Private Equity

The automobile industry has encountered significant changes over the last 20 years. We have seen public companies come into the market. We have seen the dot-com balloon inflate and burst. We have seen banks offer money to anyone with an IQ over room temperature and then call loans from the smartest, brightest and most successful in our industry. We have seen franchises devalued, nuked, given away and arbitrated as manufacturers went belly up and gave up control to our government. And here we are with stock market returns struggling to beat inflation and the investment world recognizing that auto dealerships are a good buy at six, seven and eight times adjusted earnings.

Continue reading
1481 Hits

Brain Bombs From Dr. Merlot

As a succession planner, Dr. Merlot is engaged in an amazing diversity of issues on any given day. The average day is replete with high and inside "heaters" from all points of the Succession Matrix® of issues. Predictably this nonstop progression of diverse succession issues creates excitement that ranges from invigorating and gratifying to confusing, perplexing and shocking. None the less as a poster child for Attention Deficit Disorder, Dr. Merlot thrives in this frenetic environment with occasional reliance upon the medicinal qualities of the nectar from the grape that has earned him the moniker, Dr Merlot. After taking a few moments to decompress, we thought you may find it interesting to listen in on a morning of Dr. Merlot's Brain Bombs as they may provide you perspective on Brain Bombs you may be facing.

Continue reading
1260 Hits

How to Handle Underperforming Family Member Employees

Family members are attracted to the family business for a number of reasons. Most of my clients are thrilled to have their offspring involved in their businesses and many have high aspirations for their children. The truth is, family members can represent a profound asset especially if they enter the business with humility, adequate training, and meaningful prior work experience. These individuals tend to be a delight to have around and are relatively easy to manage. Conversely, entitlement, arrogance and a less-than-stellar work ethic can be problematic. So what happens when a family member does not carry his or her weight?

Continue reading
2532 Hits

Business Structuring and How it Can Impact Long-Term Goals

Business structuring deals with the mechanical aspect of how your business operates. The structure of your business has a direct impact upon items such as business taxation, control of business ownership, gift and estate tax on business transfers, and shareholder access to cash flow. As a business owner, it is critical that you or an experienced advisor understands the details relating to corporate structures and agreements between directors, owners, and key managers as they have a significant influence upon your business’ success and longevity.

 

Continue reading
2366 Hits

What You Should Know Before You Make Someone a Partner/Owner

If you haven’t been in this situation yourself, you probably have one or more friends who have.  They  have rewarded a  highly productive employee by making him/her a non-family partner (NFP) in a family owned business.   

Maybe you’re about to do the same thing yourself.  That’s big of you, really; and some people might actually appreciate the honor you’re bestowing on them. Others will probably think “It’s about time!”  And then, it gets worse.  The loyalty formerly shown to the organization seems to vanish, and the imperial partner syndrome emerges. 

Continue reading
1597 Hits

Struggling with Your Business Partner? 5 Ways to Find Common Ground

If you happen to be an active majority partner in a business, you may sometimes find yourself struggling for alignment with your minority partner or partners, especially if the minority partners are also involved in the business.   They assume because they have some percentage of ownership that they have the positional power to make unilateral decisions that move the business in a direction that suits their liking, regardless.  In short, they throw their “weight” around; and they pay little attention to the unintended consequences of doing so.

 

Continue reading
2409 Hits

50/50 Partnership Not Working Anymore - How to Resolve While Still Maintaining a Working Relationship

Partnerships are curious animals.  Two or more people start off with a great idea; decide there’s some synergistic benefits in working together; shake hands; and start off with the very best of intentions.  And then everyone lives happily ever after.  

Continue reading
4268 Hits

Are You In Constant Conflict With Your Partners - When To Know You May Need Help!

When I first met my wife, Patricia, I was head over heels in love. We came from similar backgrounds, had countless common interests, and our relationship was storybook magic. However, just a few years after our honeymoon, our marriage appeared to be less than ideal. With the advent of children and the increased time demands of work, no longer was my yin totally harmonizing with my wife’s yang. After significant soul searching we recognized that marriage is not a natural state; we also decided that we wanted to be married and that we were willing to work at being married. So we found a counselor to help us understand and deal with the good and bad that we brought to our union. Now, after 30+ years of counseling we have a marriage that isn't perfect but one that is getting better every day.  

Continue reading
4441 Hits

What You Should Know About Long Term Care Insurance

Per my previous posts on this subject, “Business Succession and Long Term Care,” and “Long Term Care and a Living Trust,” I hope you understand and agree that the financial independence component of business succession planning should address Long Term Care contingencies.

Long term care is not a simple matter even if you have the resources to provide for whatever level of care you desire. Due to the medical circumstances associated with the need for long term care you will need an objective advocate who you believe would have your best interest at heart who may not be your children because as your children may be preoccupied, from the dark side, or you may not have any children. 

Continue reading
2038 Hits

4 Simple Steps to Make Change Easy

We have become conditioned to believe that change is hard.  That is not always true.  For example, we do not even think about the change we made from lying down to rolling over to sitting up to crawling to standing to walking to running.  It happened so naturally that many of us do not even remember when we did not have the requisite skills to perform any of those activities.

Continue reading
1558 Hits
Featured

How to Overcome the Feeling of Being Blindsided by the Unexpected

Most of us go through the day thinking that we’re pretty much on top of things.  Then, a business colleague or associate comes into our office; or a family member asks for a few minutes to talk; or we get a tweet, an email, or some other piece of information that catches us off guard.   Innocently, we ask “How long has this been going on?” and we feel the breath leave our bodies as we discover that something usually incredibly wrong or sad has been going on around us for far too long.

Continue reading
1581 Hits

Create Family Harmony Using These Three Words

Family communication and harmony are components of the Succession Matrix® that can support or undermine succession planning strengths and weaknesses. As I work with families engaged in business, I come to the conclusion that harmony is a common goal of all except those consciously committed to terrorism and chaos. Although there is a limit as to how long we can hang out with some family members, putting aside current resentments most of our wants are stable emotions and to interact with family members as joyfully and productively as possible.

Continue reading
1607 Hits

How to Find Common Business Goals Amongst Diverse Family Members

 Families consist of diverse personalities which inherently reflect the greatest challenge to harmony and productivity. There appears to be no end to the challenges presented by divergent personalities within a family. Nothing appears to accentuate inner family personality differences more than an attempt at business collaboration. Those families dedicated to unity and harmony achieve admiration and those who are prepared to do whatever it takes to get attention or make their point, regardless of the emotional collateral damage, create stress and achieve bizarre goals.  Just like the evening news, little attention is paid to the good guys who are affirming unity while headlines are given to the ones who are making life miserable for the rest of the family. In reality it takes conformist to start and build a family business and it generally takes “self aware” eccentrics to achieve extra ordinary levels of success.

Continue reading
1469 Hits

Is Your Family Business Out of Balance? What You Should Know About the Family Business Equilibrium

Throughout my years as a business succession advisor I have witnessed a familiar set of actions and consequences across varying business types, which have resulted in constant turmoil and an imbalance in the “Family Business Acceptance Equilibrium.”   Since I have experienced so many businesses’ struggling with this common issue, it led me to give thought to why???  The culprit appears to be a confliction of attitudes that is blind, self centric and places a higher priority upon feelings, values or beliefs of one family member or key manager(s) versus the welfare of the organization as a whole. 

Continue reading
1219 Hits