Conflict Management: Establishing Communication, by Jeff Faulkner |
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I am constantly in high conflict environments in which people do not have the skills to manage conflict effectively. People who are able to make clear statements about what they are feeling are much better positioned to resolve conflict than those who aren’t. Have you ever asked someone how they feel and had them answer you with what they think and never really get around to identifying an emotion? These are individuals who cannot make clear statements about what they feel. On the flip side, the listener needs to be able to accurately reflect the speaker’s feelings, thereby giving the speaker the perception that the listener is being understanding. This provides the foundation for developing a relationship in which an individual is ready to accept and act upon suggestions.
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Symphonic Performance - Passion, by Jeff Faulkner |
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In my last two posts, A Common Vision and Roles and Responsibilities, I discussed lessons I observed while watching the Atlanta Symphony Orchestra perform recently. Having a common vision and subordinating individual talents to those of the team for the purpose of exceptional performance, and having crystal clear roles and responsibilities were two key traits of high performance I saw. The orchestra was also a great illustration of the principle of operating out of your passion.
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Read more... [Symphonic Performance - Passion, by Jeff Faulkner]
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Symphonic Performance - Roles and Responsibilities, by Jeff Faulkner |
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In my last post, A Common Vision, I mentioned that I recently experienced the joy of watching the Atlanta Symphony Orchestra perform. I took away from that event several powerful illustrations of high performance teams. Apart from having a common vision and subordinating individual talents to those of the team for the purpose of exceptional performance, there are several other things I observed. High performance teams are characterized by having crystal clear roles and responsibilities. The orchestra was a great illustration of this trait.
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Read more... [Symphonic Performance - Roles and Responsibilities, by Jeff Faulkner]
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Symphonic Performance - A Common Vision, by Jeff Faulkner |
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My wife and I recently celebrated 15 years of marital bliss. A part of the festivities of celebrating this mile marker were spent watching the Atlanta Symphony Orchestra, an event that always reminds me of how much I love music – all kinds of music, from classical to punk rock. I even have a special place in my heart for country music. As most extracurricular activities become an introspective undertaking for me, this experience watching the ASO was no different. Music really is amazing because there are only seven basic notes and all of the amazing variety of music falls within that seven-note range. There is no music that falls outside that range. It is truly amazing.
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Read more... [Symphonic Performance - A Common Vision, by Jeff Faulkner]
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Exploit First, Explore Second, The New Marketing Method, by Dan Schneider |
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The seeds for The New Marketing Method were first sown by a Frenchman known as Voltaire in 1759. Voltaire ended a short novel called Candide with these words: “… we must go and work our garden.” Think of that garden as your current customer/client base.
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